Privacy policy

Data Protection Policy

The following statements explain how we handle the personal data that we collect and electronically process when you visit our websites or contact us via our websites.

We initially process your personal data to the extent necessary to provide you with a functioning website and contents, or to improve and control our offers, including how these are perceived. In addition, we use personal data to process your inquiries. Furthermore, we will only collect or process personal data if and to the extent that you yourself knowingly make this available to us (e-mail enquiry/blog/etc.). In addition to the processing of personal data for the operation of our website, such data will only be processed with your prior consent. An exception is made if prior consent is not possible or cannot be attained by us for factual reasons and processing of the data is nevertheless legally permitted.

A. General Information

I. Responsibilities/Complaints

The following entity is responsible for the processing of personal data:
COMPLEVO GMBH
Franklinstraße 14
10587 Berlin
Telefon: +49 (0) 30 959 99 75 75
E-Mail: kontakt[at]complevo.de

If you have questions or complaints regarding the handling of your personal data, you can of course contact us. You can reach our Data Protection/Privacy Officer at:
E-Mail address: datenschutz@complevo.de

Regardless of this, you always have the right to directly contact the supervisory authority responsible for data protection or to use other common legal remedies.

The supervisory authority in the Member State in which you have your permanent residence (e.g. domicile) or place of work is particularly competent to handle such complaints. Within the Federal Republic of Germany, this is the supervisory authority of the federal state in which you have your permanent residence/place of work.

II. Provision of this website and the creation of logfiles

Whenever you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:

Time, IP address, HTTP request, the status code sent by the server, the browser identification string, and the websites accessed by the user’s system via our website.

The log files contain IP addresses or other data that can be assigned to a particular user.

The data in the logfiles are saved in our system. This data is not stored together with other personal data relating to the user.

The temporary storage in our system of the data listed above is necessary to enable delivery of the website to the user’s computer, and to ensure the functionality of the website. The data is also used to optimize our website and to ensure the security of our IT systems. For this purpose, the IP address of the user must be stored for the duration of the session. An evaluation of the data for marketing purposes does not take place in this context.

The purposes for processing the data represent our legitimate interest in processing the data in accordance with Art. 6 para. 1 lit. f GDPR. The data is deleted after 6 months.

III. Use of cookies

The Internet pages partially use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies, allow cookies only in particular cases, block cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

We do not assign the data to the calling user. The data is not stored together with other personal data relating to the user. However, we reserve the right to use the IP address or other information about the visitor if this is necessary to ensure compliance with guidelines, to protect the services offered via our website or to comply with legal obligations.

When accessing our website, a banner informs users about the use of cookies for analysis purposes and refers them to this privacy policy.

IV. E-Mail

It is possible to contact us via the e-mail address provided. In this case, the personal data of the user that is transmitted with the e-mail will be stored. Because the usual e-mail dispatch does not sufficiently guarantee the confidentiality of the data sent, we do not process any special/sensitive personal data in this way.

Your data will only be processed to the extent necessary and for the sole purpose of processing your request. In this context, the data will not be passed on to third parties. The data will be deleted when it is no longer required for its original purpose.

V. Jobs / Contact form

We offer you the opportunity to apply for selected jobs directly on our website using our online application form.

In order to be able to process your application, we need your contact details, in particular your last name, first name and e-mail address. It is also possible for you to provide us with further data, such as a curriculum vitae or references. It is up to you to decide which data to send us. By using our application or contact form you acknowledge that we use a plugin provided by WordPress for this purpose. The data will be transmitted to us in encrypted form (https), so that it is impossible for unauthorized third parties to gain knowledge of the data according to the state-of-the-art technology.

We will include your data in our personnel administration folder and store them in a central database. Access to this database is technically and organizationally secured, so that it can only be used for the purpose of contacting you or processing your job application.

Your data will be deleted as soon as your application has been processed and no further storage is necessary to fulfill other legal requirements, or for legal reasons specific to the application (e.g. Allgemeines Gleichbehandlungsgesetz AGG).

If you have not given us your consent, your data will be processed on the basis and within the scope of your application (Art. 6 para. 1 letter b DSGVO). Insofar as we process your data on the basis of other legal obligations to retain your data, this is done on the basis of Art. 6 Paragraph 1 Letters c and f GDPR.

VI. Blog

If you use the “Write comment” function in our Blog section, we collect and process the name you enter under this section as well as the comment you have written. In addition, the time and date as well as the IP address used are collected and processed.

Your comments will be permanently archived on our website. You can object to the publication of a comment at any time and request its deletion. Simply contact us by e-mail.

VII. GoogleMaps

This website uses the function “Google Maps and Route Planner” to depict geographic information and travel routes, that is route calculation.

Through Google Maps data about your use of this website can be transmitted to Google, and collected and used by Google. You can prevent such a data transfer by deactivating “Javascript” in your browser. Please note that if you deactivate “Javascript” no maps will be displayed on the website. By using this website and not deactivating “Javascript”, you declare that you agree with the processing of your data by Google for the above-mentioned purposes.

Further information about the use of data by Google Maps and the route planner function as well as the Google privacy policy can be found at

https://www.google.com/intl/de_de/help/terms_maps.html

VIII. JQuery

This page uses jQuery technologies to optimize the loading speed. For this purpose, program libraries are called from Google servers, and the CDN (Content delivery network) from Google is used. If you have previously used jQuery on another page of the Google CDN, your browser will access the cached copy. If have not previously used JQuery on another page, a download, whereby data from your browser is sent to Google! (“Google”) from your browser, is required. Your data will be transferred to the USA. You can find more details on the pages of the providers.

IX. Google Web Fonts

So-called web fonts are used on this page for the uniform presentation of fonts. External fonts, Google Fonts, are used for this purpose. Google Fonts is a service of Google Inc. (“Google”).

These web fonts are integrated by a server call, and this Google server is usually in the USA. When you call up a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. For this reason, your browser must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. The legal basis for the use of Google Web Fonts is Art. 6 ab.1 lit. f GDPR.

If your browser does not support Web Fonts, a standard font will be used by your computer.

X. Links

Where we provide links to external offers on our website and you (actively) follow these links, you are leaving our sphere of influence/control. The handling of your personal data by the linked website is described in the data protection regulations of the linked website.

XI. Legal bases

Insofar as the collection and storage of personal data is not necessary for the sole purpose of delivering and operating the website, we collect and process personal data for the purpose of maintaining, improving and safeguarding the offer, as well as for security reasons. (Art. 6 para. 1 letter f GDPR). These purposes constitute our legitimate interest in using the data.

Insofar as we collect and use your data for information about our products and services or within the scope of our social media activities, we do so on the basis of our legitimate interest (Art. 6 para. 1 letter f GDPR) or on the basis of your consent.

XII. Duration of processing/deletion

If no details are given at the appropriate points in the description of the data collection or use, the data will be deleted from our system at the point in time at which it is no longer required to achieve the purpose for which it was collected.

XIII. Appeal/Deletion

You have the right to object at any time to the processing of your personal data (which has been collected on the basis of Article 6, paragraph 1 e or f GPDR).

Where there is a possibility to object to the collection or use of certain data, such as certain cookies, we have indicated this at the relevant points.

B. Right of Access

You may request confirmation from the above-mentioned responsible body as to whether personal data concerning you are being processed.

If such processing is carried out, you may request the relevant information from the controller (if necessary, a copy can be sent by post free of charge)

Purpose of processing
Categories of personal data processed
Recipients or categories of recipients
Planned duration of storage of personal data or the criteria for determining this

The existence of the right to the correction or deletion of your personal data, the right to have the processing restricted by the controller, and the right to object to such processing

If the personal data is not collected directly from you, all data available on the origin of the data

The existence of automated decision-making processes including profiling pursuant to Art. 22 (1), (4) GDPR

II. Right to Rectification

You have the right to obtain from the data controller the rectification and/or completion of any personal data processed if it is incorrect or incomplete. The data controller shall make the correction without delay.

III. Right to Restrict of Processing

Under certain conditions specified in Art. 18 GDPR, you may request that the processing of personal data concerning you is restricted.

IV. Right to Erasure

In addition to the above-mentioned regular deletion when the purpose for which the data was collected no longer exists, you can request that the data controller delete your personal data without delay if one of the other reasons listed in Art. 17 GDPR applies without exception.

V. Right to Information

If you have exercised the right to correction, deletion or restriction of processing, the controller is obliged to notify all recipients to whom he or she has disclosed your personal data of this request for correction, deletion or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the controller.

VI. Right to Data Portability

You have the right to receive the personal data that you provided to the data controller in a structured, commonly used, machine-readable format. You also have the right to have this data transmitted to another controller without hinderance from the controller to whom the personal data was made available, provided that:

The processing is based on a consent pursuant to Art. 6 para. 1 letter a GDPR or Art. 9 para. 2 letter a GDPR or on a contract pursuant to Art. 6 para. 1 letter b GDPR and the processing is carried out by automated means.

VII. Right to Revoke Your Declaration of Consent

You have the right to revoke your declaration of consent under the data protection law, for example the consent to use your order and address data, at any time. Revocation of the consent does not affect the legality of the processing that has taken place on the basis of the consent until revocation.